These general terms and conditions (hereinafter – the General T&C) are applicable to each and every promotional competition (hereinafter – the Competition) organised in Estonia (hereinafter – the Target Country) by GKE N.V., legal entity code 0866.302.050, registered office address at 3840, Borgloon, Kernielerweg 59, Belgium (hereinafter – GKE).
These General T&C shall apply simultaneously with the specific promotional terms and conditions of certain Competition organised in the Target Country (hereinafter – the Promotional T&C). If the Promotional T&C provide for otherwise than the General T&C, provisions established in the Promotional T&C shall prevail.
These General T&C as well as any Promotional T&C are available on the website of GKE at the address (hereinafter – the Website) and the mobile application Kanzi Coins of certain Competition (if any) (hereinafter – the Application). Through the participation in certain Competition, the participant (hereinafter – the Participant) declares that he/she agrees with these General T&C.

Participation in the Competition
All individuals residing in the Target Country may participate in the Competition, except for the employees of GKE or its affiliates and their relatives, employees of advertising and promotional agencies and service providers of GKE or other organisations in any way related to the certain Competition. If the Participant is younger than 18, he/she must have permission of his/her legal representative to participate in the Competition. This permission has to be presented to GKE upon its first request.
The Participants guarantee that the data they supply to GKE during their participation is correct, up-to-date and complete.
The Participants of the Target Country may only participate in the Competition organised by GKE via the Website and/or the Application (if any).
Specific terms and conditions related to participation and prizes available during certain Competition organised by GKE in the Target Country shall be indicated in the Promotional T&C dedicated to certain Competition.
GKE reserves the right to immediately disqualify or exclude participation by any Participant without having to state the reason for this should it suspect that the Participant in question does not comply with these General T&C, acts in breach of the applicable law or acts unlawfully or in any other way towards GKE or third parties.

Personal Data Protection
The names, addresses and/or other personal data provided by the Participants relating to certain Competition and received by GKE are included in its database and will be treated as confidential, pursuant to the General Data Protection Regulation EU 2016/679, as well as any data protection law that comes into effect in the Target Country during the term of certain Competition.
If the Participant participates in the Competition, he/or she has given the consent to the processing of his or her personal data for the purpose of the Competition (participation, selecting winners, awarding prizes, etc.).
Personal data of the Participants will be processed during the Competition period (see the Promotional T&C) and for 30 days after the date of the drawing of the winners. The personal data may be processed for a longer period of time if the Participant has given his or her consent for such processing or in case of any complaints (for the duration of the actions arising from said relationships). In such case the data will be retained for the sole purpose of complying with the required legal obligations and for the formulation, exercise or defence of claims. GKE will use data received from the Participant for the implementation of its certain Competition the Participant participates to and communication related to same. Any other email with a different objective will only be sent with the express consent of the Participant.
The Participants may exercise their rights of access, portability, limited processing, rectification, opposition or elimination through the web form accessible at the Website and/or the Application (if any).
The Participant also has the right lodge a complaint with the supervisory authority (Andmekaitse Inspektsioon;; Väike-Ameerika 19, Tallinn 10129).

GKE, its affiliates or third parties are not liable for any indirect damage that may arise or is related to the Competition and/or its development. GKE can be held liable for direct damage only in the case of intent or gross negligence.
GKE is not liable for any direct or indirect damage that may arise or is related to the prizes that can be won during the Competitions and does not offer any guarantee for these prizes (including the timely and correct delivery of same).
Despite the continuous care and attention supplied for the maintenance of the Website and/or the Application (if any) and data contained therein, GKE cannot guarantee the integrity, correction or continuous update of the data. GKE does not accept any responsibility for direct or indirect damage of any kind that may arise or are related to the use of the Website and/or the Application (if any), available software, access or impossibility to access same.
GKE, its affiliates or third parties are not liable for any direct or indirect damage that may arise or is related to breaches in its network, hardware or software of any kind, including problems or defects arising from the use of the Website and/or the Application (if any) or download of any of their components.
GKE, its service providers, subcontractors, employees, agents or distributors are relieved from any responsibility for damages, be they physical or any other, incurred by the winner and his/her companions in the Competition for any act or omission not attributable to GKE, its service providers, contractors, employees, agents or distributors, occurring during the enjoyment of the prize, in accordance with the limits established in the applicable laws.

Complaints procedure
In case of a complaint the Participants (including the winners) must without delay, but not later than within 14 days after the occurrence of the circumstances, notify GKE thereof (hereinafter – the Complaint).
The Complaint can be submitted to GKE via Webpage, via Application Kanzi Coins, via email or via post Kernielerweg 59, B-3840 Borgloon, Belgium.
GKE will review the Complaint and respond within 15 days.
If the Complaint is not submitted in due time or the complainant cannot be identified (anonymous complaint), GKE has the right to refuse to review the Complaint.
The Participant is also entitled to submit a respective complaint to the competent court in the Target Country or to the out-of-court dispute adjudication body, i.e. Tarbijakaitseamet; Pronksi 12, Tallinn 10117.

Final Provisions
These General T&C, as well as organising of the Competitions, are governed by the applicable law of the Target Country.
The Participants agree to their data placement in GKE databases for purposes specified in these General T&C and the criteria of GKE regarding the resolution of any issue arising from the Competition, by the mere fact of their participation in same.
Any questions, remarks and/or complaints relating to this Competition can be directed to GKE Consumer Service through the Website and/or the Application (if any), by completing the contact form, including name and address data, or to the contact details of GKE indicated above.
Kanzi® is a trademark of GKE. All rights relating to Competition are reserved and cannot be used or modified without express permission of GKE.